1. Agreement to Terms
By accessing and using Queen Fairy ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our Service.
2. About Queen Fairy
Business Information:
- Business Name: Pek Traders
- Trading As: Queen Fairy
- Address: Krishnapuram, 7/246, Kumaramanagalam, Oachira, Njakkanal P.O, Kayamkulam, Alappuzha, Kerala, 690533
- Contact: +91 73066 83132
- Email: info@queenfairy.in
3. User Accounts
3.1 Account Registration
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One person may not maintain multiple accounts
- We reserve the right to suspend accounts for violations
3.2 Account Responsibilities
- Keep login credentials secure and confidential
- Notify us immediately of unauthorized access
- You are liable for all activities under your account
4. Product Information and Pricing
4.1 Product Descriptions
- We strive for accurate product descriptions and images
- Colors may vary due to monitor settings
- Product availability subject to stock
- We reserve the right to modify product offerings
4.2 Pricing Policy
- All prices are in Indian Rupees (INR) including applicable taxes
- Prices may change without notice
- We reserve the right to correct pricing errors
5. Order Processing and Payment
5.1 Order Acceptance
- Orders are subject to acceptance and stock availability
- We may refuse or cancel orders at our discretion
- Order confirmation does not guarantee product availability
5.2 Payment Terms
Payment Processing:
- All payments processed through PayU Payment Gateway
- We accept credit cards, debit cards, UPI, and net banking
- Payment must be completed before order processing
- Failed payments will result in order cancellation
6. Shipping and Delivery
6.1 Processing Time
- Orders typically processed within 2-4 working days
- Processing excludes weekends and public holidays
- Custom orders may require additional processing time
6.2 Delivery Terms
- Delivery times are estimates, not guarantees
- Risk of loss transfers upon delivery to carrier
- You must provide accurate delivery information
7. Quality Assurance
Quality Control:
- All items undergo thorough quality checks before dispatch
- Products are packaged securely to prevent damage
- We inspect items for defects and functionality
8. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit unlawful acts
- To violate any international, federal, provincial, or state regulations or laws
- To infringe upon intellectual property rights
- To harass, abuse, insult, harm, defame, or discriminate
- To submit false or misleading information
9. Limitation of Liability
To the maximum extent permitted by law, Queen Fairy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our Service.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Kerala courts.
11. Contact Information
For questions about these Terms of Service, please contact us at:
Email: info@queenfairy.in
Phone: +91 73066 83132
Acknowledgment: By using Queen Fairy's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.